Whilst you are our client, we will use the information that you give us to provide you with legal services, in accordance with your instructions and to obtain funding for providing you with those services. We only use it for the purpose(s) for which it was provided (i.e. in order to deliver our contract) or as necessary to in order to comply with the law (i.e. for dealing with complaints, regulatory or other legal issues). Once we have stopped acting for you, we will continue to process your data in order to fulfill our legal obligations. Please also be aware that we may use anonymous statistical information from your case in our work. Our privacy policy, which explains how we use our data, is on our website.

We may have to share some or all of your information with other third parties. This may include barristers, experts, and others whom we need to instruct to assist us with your matter; the Legal Ombudsman (if you complain about our services); and the Solicitors Regulation Authority (the statutory body that regulates solicitors). We may also need to share your information with our financial and quality auditors. In doing so we always take care to ensure that your information remains confidential and safe. We will liaise with you during your case about which experts, barristers and other third parties we instruct.

Clients in receipt of legal aid

If you are a client under the legal aid scheme then we will be required to share some or all of your information with the Legal Aid Agency and may be required to share some or all of your information with our quality assurance auditors.

Clients not in receipt of legal aid

We may be required to share some or all of your information with our quality assurance auditors. If you do not want us to do this, you will need to tell us as soon as possible.

All clients

We may also need to share some or all of your information with other partners. We will inform you of who your data will be shared with and for what purpose should you become a client. Any sharing of your data will be strictly controlled. If you do not want us to do this, you will need to tell us as soon as possible.

We will only hold your information for as long as necessary to provide you with legal services and then for only so long as we required to, either contractually or under our regulatory obligations. This will not be more than six years after the end of your case or (where applicable) your 18th birthday or you regain capacity.  After this time, we will confidentially destroy all information that we hold about you.