What we do

Our strategic aim is to achieve a just and non-discriminatory welfare system, with a particular focus on benefit sanctions and benefit deductions.

PLP has been working on sanctions and conditionality in welfare benefits since 2016.  Our work in this area includes taking on casework referrals and queries; delivering training and events on sanctions, including workshops for frontline advisers; and undertaking research in order to identify and explore current barriers to remedies.

As part of our 2022-25 strategy we have expanded our focus to include a focus on deductions from benefits, including for Universal Credit overpayments.  Our overarching aim is to secure a more just and non-discriminatory welfare system and to help guard against state punishment of poverty.

The aims of our welfare systems work are to ensure that:

  • Benefit claimants have access to effective legal remedies when poor decisions are made
  • We can identify and tackle systemic problems with the sanctioning and deductions system where they result in people being treated unfairly and unlawfully
  • Decision-makers, advisers, charities and individual claimants all know how claimant commitments can be tailored to individual circumstances, and that doing so can reduce the likelihood of sanctioning

Claimant commitments

The claimant commitment is a record of the responsibilities (or ‘work-related requirements’) that claimants accept in return for receiving Universal Credit.

Take a look at our Claimant Commitments microsite for information on tailoring claimant commitments to individual circumstances.

Over 30 charities urge DWP to prevent debt caused by government mistakes
News & Updates

Over 30 charities urge DWP to prevent debt caused by government mistakes

New joint letter from PLP urges the Secretary of State for Work and Pensions to prevent unfair overpayment debt caused by DWP error

Sanctionable Failures: Universal Credit’s failing sanctions regime and the harm it causes
Research

Sanctionable Failures: Universal Credit’s failing sanctions regime and the harm it causes

The research finds that the current Universal Credit sanctions system fails on its own term, is disproportionately severe and does not prevent inappropriate sanctions. More than four in five cases (86%) that were supported to appeal were decided in favour of the person sanctioned.

Morning update: AI and automated decision making, litigation and law reform
Events

Morning update: AI and automated decision making, litigation and law reform

29 January 2026 @ 9:30 am – 1:00 pm – An in-person morning session covering AI and automated decision making (ADM) in the public sector, including litigation and law reform, and use and risks of using AI in public law litigation. Presented in partnership with, and kindly hosted by, Kinsley Napley. Date: Thursday 29 January, 09:30-1:00 pm Location: Kingsley Napley, EC2A 4DN Format: In-person only […]