‘An effective Digital Support service will be crucial in delivering the HMCTS reform programme’s promise to ‘maintain or improve access to justice’.’

Writing for the UK Administrative Justice Institute, PLP Research Fellow Jo Hynes sets out how the Government’s Digital Support service can and should play a key role in preserving and improving access to justice in the online courts system and what must happen next in order to achieve this.

Read the blog

Findings are based on the roundtable discussion held on 1 June 2021 between 17 stakeholders and interested parties.

Read the full rapporteur’s briefing from the discussion here.