Alison Pickup Published: 17th May 2017 Following widespread concern about the key performance indicators used to monitor performance of the DWP’s Mandatory Reconsideration procedure , PLP has written to the Secretary of State for Work and Pensions to express its concern and request clarification. Letter to Secretary of State for Work and Pensions re DWP KPIs You might be interested in… Using the law for change: An introduction to strategic legal work Getting it right first time: Making lawful decisions