Claimant Commitments should help claimants to understand what the DWP expect of them in order to receive their Universal Credit money.

If a claimant ever has a sanction imposed on their claim, their Claimant Commitment should also help them to understand what it is that the DWP think has gone wrong. This is why it is important that everyone who claims Universal Credit is able to agree a Claimant Commitment that properly reflects their personal circumstances.

This leaflet is intended to give general information about Universal Credit Claimant Commitments.

Claimant Commitment general information